Shipping Policy
Order Processing
All orders are processed within 1-2 business days (Monday through Friday, excluding federal holidays). Orders placed on weekends or holidays will begin processing on the next business day. Upon order completion, customers will receive an order confirmation email.
Each item undergoes quality inspection and is carefully packaged to ensure safe transport and delivery in perfect condition.
Shipping Methods and Transit Times
Sleek Serve ships via USPS Ground Advantage or UPS Ground services. Standard delivery timeframes are:
- Processing: 1-2 business days
- Transit: 2-5 business days
- Total delivery time: 3-5 business days from order completion
Delivery times may vary based on geographic location within the United States.
Shipping Costs
Free shipping is provided on all orders with no minimum purchase requirement.
Order Tracking
Customers will receive a shipping confirmation email with tracking information once their order has been dispatched. Real-time tracking is available through the carrier's website using the provided tracking number.
Delivery Requirements
Address Accuracy
Customers are responsible for providing accurate shipping addresses during checkout. Sleek Serve is not liable for delays or non-delivery resulting from incorrect address information.
Delivery Attempts
Shipping carriers typically make up to three delivery attempts. After the final attempt, packages may be held at the local postal facility or carrier location for customer pickup, or returned to Sleek Serve's warehouse. Customers should monitor tracking information for specific pickup instructions.
Rural and Remote Areas
Delivery to rural or remote locations may require 1-2 additional business days beyond standard transit times.
International Shipping
Sleek Serve currently ships only within the United States and its territories. International shipping is not available at this time.
Special Circumstances
During peak seasons, holidays, or promotional events, standard delivery timeframes may be extended. Customers will be notified of any anticipated delays that may affect their orders.
Contact Information
For shipping inquiries or support:
Email: contact@sleekserve.shop
Phone: +1 (202) 970-9919
Address: 1302 Skyline Road, Laramie Wyoming 82070, United States